BUSINESS AND WEBSITE PRIVACY AND COOKIES POLICY
We’ve created this policy, which covers how Mongoose Sports and Entertainment Ltd, including Mongoose Group (all referred to as Mongoose Sport and Entertainment within this policy …
● Collect
● Use
● Disclose
● Transfer
● Store
…your data.
1. INTRODUCTION AND GENERAL TERMS
Mongoose Sports & Entertainment Limited is committed to protecting your personal information when you are using Mongoose Sports & Entertainment Limited services. We want our services to be safe and enjoyable environments for our clients and contacts. This Privacy and Cookies Policy relates to our use of any personal information we collect from you via the following online services:
● any Mongoose Sports & Entertainment Limited website that links to this Privacy and Cookies Policy; ● social media or official Mongoose Sports & Entertainment Limited content on other websites.
It also relates to our use of any personal information you provide to us by phone, SMS, email, in letters and other correspondence, and in person.
In order to provide you with the full range of Mongoose Sports & Entertainment Limited services, we sometimes need to collect information about you.
This Privacy and Cookies Policy explains:
● what information Mongoose Sports & Entertainment Limited may collect about you;
● how Mongoose Sports & Entertainment Limited will use information we collect about you; ● when Mongoose Sports & Entertainment Limited may use your details to contact you; ● whether Mongoose Sports & Entertainment Limited will disclose your details to anyone else; ● your choices regarding the personal information you provide to us;
● the use of cookies on Mongoose Sports & Entertainment Limited websites and how you can reject cookies; ● your rights and where to find out more information about them;
● how you can change the way we hold and use your personal information.
Whenever you provide personal information, we are legally obliged to use it in line with all applicable laws concerning its protection, including the Data Protection Act 2018 and the UK General Data Protection Regulation (referred to collectively in this Privacy and Cookies Policy as the “data protection regulations”).
Mongoose Sports & Entertainment Limited websites contain hyperlinks to websites owned and operated by third parties. These third-party websites have their own privacy policies and are also likely to use cookies, so we urge you to review their policies separately. They will govern the use of personal information you submit when visiting those
websites, which may also be collected by cookies. We do not accept any responsibility or liability for the privacy practices of those third-party websites, and your use of them is at your own risk.
2. WHO ARE WE?
Mongoose Sports & Entertainment Limited is a UK based marketing, sponsorship sales and communications agency offering a fully integrated service to our clients so they can deliver the most appropriate marketing information or other relevant communications to their end users.
We are a subsidiary of the listed UK company The Mission Group plc and we sometimes work with other companies in the group to help deliver services to clients.
3. WHAT INFORMATION WILL MONGOOSE SPORTS & ENTERTAINMENT LIMITED COLLECT ABOUT ME?
When you participate in, access, or sign up to any of Mongoose Sports & Entertainment Limited’s services, activities or online content we may receive personal information about you. This can consist of information such as your name, email address, postal address, telephone or mobile number, gender, or date of birth.
4. HOW WILL MONGOOSE SPORTS & ENTERTAINMENT LIMITED USE THE INFORMATION IT COLLECTS ABOUT ME?
Mongoose Sports & Entertainment Limited will use your personal information for a number of purposes, including:
● to provide our services, activities, or online content, to provide you with information about them and to deal with your requests and enquiries;
● to analyse the information you supply as well as your activity on our (and other) services so that we can offer a more relevant, tailored service where we provide personalised services;
● to use IP addresses and device identifiers so we can identify the location of users, block disruptive use, establish the number of visits from different countries and determine whether or not you are accessing the services from the UK;
● for analysis and research purposes so that we can improve the services offered by Mongoose Sports & Entertainment Limited. This can include using geo-demographic information from external sources where this helps us;
● we may also use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.
Where Mongoose Sports & Entertainment Limited proposes using your personal information for any other use we will ensure that we notify you first. Please see section 15 for details.
5. YOUR MONGOOSE SPORTS & ENTERTAINMENT LIMITED CONTACT REQUEST
If you fill out one of our online contact forms your details will be added to our CRM system so we can effectively manage your enquiry. You will be contacted regarding your enquiry using the information you submit on the form.
If you so choose, you will be added as a subscriber to our newsletter emails. You can unsubscribe from these at any point using the unsubscribe link at the bottom of those emails.
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6. WHEN WILL MONGOOSE SPORTS & ENTERTAINMENT LIMITED CONTACT ME? Mongoose Sports & Entertainment Limited may contact you:
● in relation to any correspondence we receive from you or any comment or complaint you make about Mongoose Sports & Entertainment Limited products or services;
● in relation to any services you are using;
● to update you on any material changes to Mongoose Sports & Entertainment Limited’s policies and practices; and
● for marketing purposes, as set out in section 7.
7. WILL I BE CONTACTED FOR MARKETING PURPOSES?
We offer occasional emails to let you know about Mongoose Sports & Entertainment Limited initiatives and services.
When we market our products and services to other businesses, we rely on our legitimate interests to send these communications. Where relevant, you may also receive these communications where you have given consent for us to send them.
We may personalise the message content based on any information you have provided to us and on your use of Mongoose Sports & Entertainment Limited platforms.
We may also use information we hold about you to show you relevant advertising on third-party sites (e.g. Facebook, Google, Instagram, Snapchat, X, and LinkedIn).
8. WILL MONGOOSE SPORTS & ENTERTAINMENT LIMITED SHARE MY PERSONAL INFORMATION WITH ANYONE ELSE?
We will keep your information within Mongoose Sports & Entertainment Limited except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies, including for child protection reasons) or as described in this section and section 9.
We may share your information across Mission Group and, where this is necessary to provide you with a service you have requested, other Mission Group agencies.
We will use your information within Mongoose Sports & Entertainment Limited and will only share it outside the Mission Group where you have requested it or given your consent. However, we may share with third-party sites (e.g. Facebook, Google, Mailchimp, credit reference suppliers, Instagram, Snapchat and X) some data, with appropriate security measures, to show you relevant advertising on third-party sites, as set out in section 7.
Sometimes Mongoose Sports & Entertainment Limited uses third parties to process your information on our behalf, for example to provide services or analysis. Mongoose Sports & Entertainment Limited requires these third parties to comply strictly with our instructions and Mongoose Sports & Entertainment Limited requires that they do not use your personal information for their own business purposes, unless you have explicitly consented to the use of your personal information in that way.
9. OFFENSIVE OR INAPPROPRIATE CONTENT ON MONGOOSE SPORTS & ENTERTAINMENT LIMITED WEBSITES
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If you post or send content which we consider offensive, inappropriate, or objectionable anywhere on or to Mongoose Sports & Entertainment Limited websites or otherwise engage in any disruptive behaviour, Mongoose Sports & Entertainment Limited may remove that content and/or block access.
Where Mongoose Sports & Entertainment Limited considers that you may be in breach of any applicable laws, for example on hate speech, Mongoose Sports & Entertainment Limited may disclose your personal information to relevant third parties, including to law enforcement agencies or your internet provider. Mongoose Sports & Entertainment Limited would only do so in circumstances where such disclosure is permitted under applicable laws, including data protection regulations.
10. WHAT IF I AM A USER AGED UNDER 18?
If you are aged 18 or under, please get your parent/guardian’s permission before you provide any personal information to Mongoose Sports & Entertainment Limited.
11. HOW LONG WILL MONGOOSE SPORTS & ENTERTAINMENT LIMITED KEEP MY INFORMATION?
We will hold your personal information for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with Mongoose Sports & Entertainment Limited.
12. WHAT ARE MY LEGAL RIGHTS?
You have legal rights relating to your personal data. We’ve summarised them here but a full summary of your legal rights over your data can be found on the Information Commissioner’s Office (ICO) website here https://ico.org.uk/for-the-public/
Where applicable, your rights are as follows:
• The right to request access to your personal data
• The right to request correction of your personal data
• The right to request erasure of your personal data
• The right to object to processing of your personal data or to withdraw consent
• The right to request restriction of processing your personal data.
• The right to request a transfer of your personal data to another service provider
If you wish to exercise any of these rights, please use the contact information supplied at the end of this Privacy and Cookies Policy. If we feel we need to establish your identity, we may ask for proof of such before providing any personal data.
We will use reasonable efforts consistent with our legal duty to supply, correct or delete personal information about you in our files.
Please note, we reserve the right to charge an administrative fee if your request is manifestly unfounded or excessive.
13. WEB BROWSER COOKIES
a) What is a cookie?
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A cookie is a small amount of data, which often includes a unique identifier, that is sent to your computer, tablet, or mobile phone (all referred to here as a “device”) web browser from a website’s computer and is stored on your device’s hard drive. Each website can send its own cookie to your web browser if your browser’s preferences allow it. Many websites do this whenever a user visits their website in order to track online traffic flows. Similar technologies are also often used within emails to understand whether the email has been read or if any links have been clicked. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Mongoose Sports & Entertainment Limited websites. However, you can change your cookie settings at any time.
On Mongoose Sports & Entertainment Limited websites, cookies record information about your online preferences and allow us to tailor our websites to your interests.
During the course of any visit to a Mongoose Sports & Entertainment Limited website, the pages you see, along with a cookie, are downloaded to your device. Many websites do this, because cookies enable website publishers to do useful things like find out whether the device (and probably its user) has visited the website before. This is done on a repeat visit by checking for and using the cookie left there on the last visit.
b) How does Mongoose Sports & Entertainment Limited use cookies?
Information supplied by cookies can help us to understand the profile of our visitors and help us to provide you with a better user experience. Mongoose Sports & Entertainment Limited uses this type of information to help improve the services it provides to its users. Certain areas of Mongoose Sports & Entertainment Limited websites may use cookies for a specific reason.
c) Third-party cookies in embedded content on Mongoose Sports & Entertainment Limited pages.
Please note that during your visits to Mongoose Sports & Entertainment Limited websites you may notice some cookies that are not related to Mongoose Sports & Entertainment Limited or Mongoose Sports & Entertainment Limited’s contractors. We sometimes embed content from social media and other third-party websites. These may include YouTube, Vimeo, Google Maps, X, Facebook, Instagram, and Pinterest. As a result, when you visit a page containing such content you may be presented with cookies from these websites and these third-party cookies may track your use of the Mongoose Sports & Entertainment Limited website. Mongoose Sports & Entertainment Limited does not control the dissemination of these cookies and you should check the relevant third party’s website for more information. If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Mongoose Sports & Entertainment Limited website. However, you can find out about changing your cookie settings here.
. Where Mongoose Sports & Entertainment Limited embeds content from social media and other third-party websites, some websites may use Google Analytics to collect data about user behaviour for their own purposes. Mongoose Sports & Entertainment Limited does not control this. For more information, see the Google webpage “How Google uses data when you use our partners’ sites or apps”.
d) Mongoose Sports & Entertainment Limited cookies and how to reject cookies.
Below are details of cookies set by services we use to better understand the use of Mongoose Sports & Entertainment Limited’s owned websites. We use this data to continuously improve the service we offer. The cookies referenced are essential for the proper functioning and security of our websites.
Cookie: Wordfence Security
• Name: may include wfwaf-authcookie-*
• Purpose: Used by the Wordfence Security plugin to help protect the site against malicious attacks and to distinguish logged-in users. These cookies are essential for site security. More info: Wordfence privacy policy
Cookie: GDPR Cookie Consent
• Name: viewed_cookie_policy, cookielawinfo-checkbox-*
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• Purpose: Used by the GDPR Cookie Consent plugin to remember your cookie preferences so that the cookie banner does not reappear on every page and to record which categories of cookies you have accepted or rejected.
We do not currently use analytics or advertising cookies (such as Google Analytics or Meta Pixel) on our websites. If this changes in the future, this Cookie Policy will be updated to reflect the details of any additional cookies in use.
It is important to note that if you change your settings and block certain cookies you may not be able to take full advantage of some features of Mongoose Sports & Entertainment Limited services, and we might not be able to provide some features you have previously chosen to receive.
e) Other information collected from web browsers.
Your web browser may also provide Mongoose Sports & Entertainment Limited with information about your device such as an IP address and details about the browser that you are using. When requesting specific services, it may be possible for you to choose to provide Mongoose Sports & Entertainment Limited with access to your device’s location through the web browser. We use information provided by your browser or by the link that you have clicked to understand the webpage that directed you to Mongoose Sports & Entertainment Limited, and this may be captured by performance cookies.
If you have any concerns about the way that we use cookies or respect your settings, then please contact us at the email address at the end of this Privacy and Cookies Policy.
14. DO NOT TRACK (DNT) BROWSER SETTING
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third-party ad networks, social networks, and analytics companies. This website does not currently respond to DNT requests.
15. CHANGES TO MONGOOSE SPORTS & ENTERTAINMENT LIMITED’S PRIVACY AND COOKIES POLICY
This Privacy and Cookies Policy may be updated from time to time, so you may wish to check it each time you submit personal information to Mongoose Sports & Entertainment Limited. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use Mongoose Sports & Entertainment Limited websites to submit personal information to Mongoose Sports & Entertainment Limited. If material changes are made to the Privacy and Cookies Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy and Cookies Policy changes).
16. CONTACTING MONGOOSE SPORTS & ENTERTAINMENT LIMITED ABOUT THIS PRIVACY AND COOKIES POLICY
If you are within the UK, if you have requests and questions about this Privacy and Cookies Policy, or to exercise any of your rights - please address them to the Data Privacy Team, Email: info@mongooseagency.com
LAST UPDATED SEPTEMBER 2025
